AT&T materially changes contract, won’t let customers out
When consumers sign contracts they hand over certain rights to the companies issuing them. We see this all the time in the wireless industry. In exchange for a subsidy on a new phone, consumers sign...
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Sprint agrees to $17.5 million ETF suit settlement
Just when it looked like Sprint might be gaining on the top two wireless carriers, they suffered a small setback. I say small even though we’re talking about $17.5 million. Compared to the $483 million...
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Escape your T-Mobile contract without a fee
Cell phone carriers take early termination fees very seriously. If you plan to break your contract with them, they will make sure to charge you every possible fee as a penalty. After all, contracts...
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Verizon could raise ETFs for smartphones
Verizon Wireless made a big move three years ago when they announced they would prorate early termination fees. The industry practice was to charge between $175 and $200 for customers who canceled...
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Will Google have to justify $350 ETF to FCC?
When consumer outrage abounds, it’s best to lay low for a bit if you disagree. I’m glad, then, that Michelle covered the Verizon raising ETFs story so well. Consumers, individually and in groups,...
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FCC wants answers on ETFs from all carriers and Google
A week ago, I postulated that because of the Federal Communications Commission’s (FCC) dissatisfaction with Verizon’s answers regarding their recently double Early Termination Fees (ETFs), they may...
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Wireless carriers and Google respond to FCC
All the major wireless carriers have been in trouble over their early termination fees (ETFs) at one time or another. A few of them have been targets of class-action lawsuits, and have paid large...
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Prepaid wireless gaining on contract service
Recent governmental efforts may have stopped the bleeding of the American economy, or at least slowed it a bit, but the country isn’t quite out of the woods yet. Many people are still out of work, or...
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AT&T increases ETFs for smartphones
AT&T is playing monkey see, monkey do with Verizon. Last November, Verizon doubled its Early Termination Fee (ETF) on smartphones from $175 to $350. Soon afterward, the Federal Communications...
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If You Don’t Like Carrier Pricing, Switch Carriers
As if you didn’t already know this: your cell phone carrier is trying to earn as large a profit as possible. The top three carriers in the US are public corporations, meaning they serve their...
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